Billing Terms & Conditions
By purchasing products from Moceme, you agree to our billing terms and conditions. These terms and conditions outline the terms of the purchase, payment, and billing process.
Pricing
All prices for our products are displayed on our website and are subject to change without prior notice. We reserve the right to modify our pricing, products, and services at any time.
Payment
We accept various payment methods including Visa, MasterCard, American Express, JCB, Diner Club, Discover Card credit cards. Payment is due at the time of purchase, and we will only ship the products once the full payment has been received.
Promo Code
We offer promo codes for discounts on select products. To use a promo code, enter the code during the checkout process. Please note that promo codes cannot be combined with other offers and may have expiration dates or usage limits.
Sales Tax
Sales tax will be added to your purchase as required by state and local laws. If you are eligible for a tax exemption, please contact us before making your purchase to provide the necessary documentation.
Fraud Prevention
To protect against fraudulent activities, we may ask for additional verification or information from you before fulfilling your order. We maintain the right to cancel any order that we suspect is fraudulent or unauthorized.
Billing Disputes
In the event of a billing dispute or an unauthorized charge on your credit card, please contact us promptly. We will work with you to investigate the issue and resolve any disputes. If we determine that a refund is required, we will process the refund as soon as possible.
Billing Errors
If you notice any billing errors, please notify us immediately, and we will investigate the issue and make the necessary corrections as soon as possible. We take billing accuracy seriously and strive to provide timely and accurate billing statements to our customers. If you have any questions or concerns about your billing, please do not hesitate to reach out to our customer support team.
Refunds
Our company provides customers with a 14-day window to request a refund on most of our products. If you are not satisfied with your purchase, you can get in touch with us to begin the return process. We will furnish you with a return authorization number and guide you through the steps for returning the item. Once we receive and inspect the returned product, we will process the refund to the original payment method used for the purchase.
Canceled Orders
Our company retains the right to cancel any order for any reason. In the event that we do cancel your order, we will offer you a complete refund of your payment.
Termination
Our company reserves the right to terminate any purchase, sale, or transaction at any time for any reason. Should we decide to terminate your purchase, we will provide you with a full refund of your payment.
Liability
Moceme cannot be held liable for any damages or losses that may arise as a result of your purchase or use of our products. Additionally, we cannot be held responsible for any damages or losses that may occur due to unauthorized access to your account or a breach of our security measures. Please use our products and services at your own discretion and take any necessary precautions to protect your account and personal information.
Governing Law
The billing terms and conditions outlined here are governed by the laws of the state of California. Any legal disputes arising from these terms and conditions will be resolved in either the state or federal courts located within California.
Changes
We reserve the right to update these billing terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically to ensure that you are aware of any changes. Your continued use of our website or purchase of our products after any modifications to these terms and conditions will indicate your acceptance of the updated terms and conditions.